We stand behind the quality of our products and want you to shop with confidence. If you are not satisfied with your purchase, you may be eligible for a return or refund under the conditions outlined below.
To be eligible for a return:
The item must be unused, unassembled, and in its original condition
The item must be returned in original packaging with all accessories
The return request must be submitted within 14 days of delivery
Proof of purchase is required
Items returned without prior approval may not be accepted.
The following items are generally not eligible for return:
Items marked as final sale or clearance
Used, assembled, damaged, or altered items not due to manufacturing defects
Hygiene-related or personal-use items
Products damaged due to improper use, installation, or failure to follow instructions
Once your return is received and inspected, we will notify you of the outcome.
If approved:
Refunds are issued to the original payment method
Original shipping costs are non-refundable unless required by law
Processing times vary depending on your payment provider
We reserve the right to refuse refunds where returned items do not meet eligibility conditions.
If your item arrives faulty, damaged, or incorrect:
Contact us within 7 days of delivery
Provide clear photographic evidence and order details
Where required by applicable consumer law, we will offer a repair, replacement, or refund.
This policy does not limit your statutory consumer rights.